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Reviews

Ann,
5.0

26.02.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Absolutely delightful stay! Above & beyond with personal Anniversary chocolates and letter from GM! Beautiful hotel, perfect location, friendly staff - always offering assistance! Would definitely recommend and hope to stay here again someday!

ANNE,
5.0

24.02.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Never fails to impress and put a smile on my face.Pillow choices ans pillow scented sachets,love it.Really don't want to stay anywhere else,I would feel disloyal.

Michelle,
5.0

24.02.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Lovely hotel, great location, excellent breakfast

Elizabeth,
5.0

17.02.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a really enjoyable stay and appreciated very much the complimentary dessert in our room to celebrate our anniversary. We will definitely stay again in the future and will recommend Brooks hotel.

Bernadette,
5.0

28.01.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We where concerned about the noise level in the bars close By would be heard in our room which was facing Drury street, but there was no need to worry as the room was very well sound proofed. Beds very comfortable and breakfast was excellent.