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Reviews

ANNE,
5.0

24.02.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Never fails to impress and put a smile on my face.Pillow choices ans pillow scented sachets,love it.Really don't want to stay anywhere else,I would feel disloyal.

Elizabeth,
5.0

17.02.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a really enjoyable stay and appreciated very much the complimentary dessert in our room to celebrate our anniversary. We will definitely stay again in the future and will recommend Brooks hotel.

Bernadette,
5.0

28.01.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We where concerned about the noise level in the bars close By would be heard in our room which was facing Drury street, but there was no need to worry as the room was very well sound proofed. Beds very comfortable and breakfast was excellent.

deborah, London
5.0

11.01.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Truly a wonderful gem of a place to stay. Centrally located to all and the most friendly ,helpful staff, especially Connor ,who all went out of there way to be helpful. The breakfast was very good with nice choices and it was very nice that the gentleman (I think that he was the manager of the breakfast room ) remembered what we had the am prior. Will definitely be returning. Thank you all for a wonderful stay. DF

Ivan,
5.0

29.12.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very enjoyable stay. Thank you all.